Our privacy policy

• We are committed to safeguarding the privacy of our website visitors and service users
• This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data
• We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.
• In this policy, "we", "us" and "our" refer to Perfect Business Information Systems Ltd. For more information about us, see Section "Our details".

In this Section we have set out:

1. In this Section we have set out:
   • We hold Name, Email address and phone number of our clients or the people who query for some service through our contact us form at our website.
   • The collected data is being strictly answer your queries, very rarely to update about our products or changes in the policies
   • Personal Information that you choose to share with us when you are using our services, including information entered into our contact form and included in your comments, reviews responses. In the course of submitting reviews, you might voluntarily provide us with sensitive personal data if relevant to the service that you are requesting or reviewing
   • If you choose to communicate with us (for example, through the Platform, email, telephone, SMS, or social media) we will record the fact that you have contacted us and may retain the content of your communication, together with your contact details and our responses".
   • Information about your visits to and use of the Platform, such as information about the device and browser you are using, your IP address and location, your identifier for advertisers (IDFA), the date and time that you visited, the duration of your visit, the referral source and website navigation paths of your visit and your interactions on the Platform including the services you are interested in. Please see the cookies section of this Privacy Policy for further information on the purposes for which we collect and use this information
   • IP address and location information is being recorded for servers’ security just for a limited time. As soon as we determine that your visit was not an effort to temper or servers or data we delete it immediately. Initially IP addresses are not being processed to identify anyone; we use them only to see the reason of visit. If it was a legitimate visit, we do not look any relevant information to that visit and just delete it. If the visit was not legitimate then we start digging deep to identify the what was the intention to make a visit what is happed with this visit to make sure the security of our servers. If the visit goes up to the worse than we may take a legal action with saving whole information about the visit and the identification of you as a person, location and an automated attacked machine
2. We may process data about your use of our website and services ("usage data") anonymously without identifying person or entity. The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is consent and our legitimate interests, namely monitoring and improving our website and services
3. We may process your personal data that are provided in the course of the use of our services ("service data"). The service data may include name, email, contact number the services chosen by you. The source of the service data is you or your employer. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent from you during the first visit to our website and our legitimate interests, namely the proper administration of our website and business
4. We may process information that you post for publication on our website or through our services ("publication data"). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is your consent during your first visit at our website and our legitimate interests, namely the proper administration of our website and business
5. We may process information contained in any enquiry you submit to us regarding our services ("enquiry data"). The enquiry data may be processed for the purposes of offering relevant products or services to you. The legal basis for this processing is your consent at your first visit at our website
6. The contact information ("customer relationship data"). The customer relationship data may include your name, your employer, your job title or role, your contact details, and information contained in communications between us and you or your employer. The source of the customer relationship data is you and/or your employer. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is your consent and our legitimate interests, namely the proper management of our customer relationships
7. We may process information relating to transactions, including purchases of products and services that you used from us and/or through our website ("transaction data"). The transaction data may include your contact details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased products and services, keeping proper records of those transactions, manage our accounts and for the purposes of tax calculations. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business
8. We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is your consent and the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract
9. We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users
10. We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others
11. We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks
12. In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person
13. Please do not supply any other person's personal data to us. We do not ask for it ever

• We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure
• In addition to the specific disclosures of personal data set out in this Section 3, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure

• This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data
• Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes
• Your personal data (name, email address, contact number and communication data) will be retained for a minimum period of 6 months following the date of your last communication if you are not under any contract, and for a maximum period of 12 months following the date of the end of that contract
• In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, the period of retention of your data like [name, email and contact number] and/or [IP address, machine information and location information] will be determined based on type of your contract and/or usage of our services legitimately or illegitimately is legitimately required to retain
• Notwithstanding the other provisions of this Section 4, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person
• If you apply for a position at Perfect Business Information System via the Website, information which you provide will be held for a period of 12 months and may be referred to should you make future applications to work at “Perfect Business Information Systems Ltd”.

• We may update this policy from time to time by publishing a new version on our website.
• You should check this page occasionally to ensure you are happy with any changes to this policy
• We may notify you of changes OR significant changes to this policy by email or through the private messaging system on our website

• In this Section 6, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights
• Your principal rights under data protection law are:
  • the right to access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to object to processing;
  • the right to data portability;
  • the right to complain to a supervisory authority; and
  • the right to withdraw consent.
• You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee
• You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed
• In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims
• In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest
• You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims
• You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose
• You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest
• To the extent that the legal basis for our processing of your personal data is:
  • consent; or
  • that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,
  • and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others
• If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement
• To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal
• You may exercise any of your rights in relation to your personal data by written notice to us in addition to the other methods specified in this Section 6

• A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server
• Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed
• Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies

• We use cookies for the following purposes:
  • authentication - we use cookies to identify you when you visit our website and as you navigate our website (cookies used for this purpose are: “pbisAuth”);
  • status - we use cookies [to help us to determine if you are logged into our website (cookies used for this purpose are: “pbisStat”);
  • personalisation - we use cookies [to store information about your preferences and to personalise the website for you (cookies used for this purpose are: “pbisProfile”);
  • security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally (cookies used for this purpose are: “pbisSec”);
  • analysis - we use cookies to help us to analyse the use and performance of our website and services (cookies used for this purpose are: “pbisAna”); and
  • cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally (cookies used for this purpose are: “pbisConsent”)
• Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed
• Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies

• Our service providers use cookies and those cookies may be stored on your computer when you visit our website
• We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/
• We use Facebook pixel to identify traffic source. This service uses cookies for web navigation. You can view the privacy policy of this service provider at: https://www.facebook.com/privacy/explanation/

• Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links
  • Google Chrome
  • Firefox
  • Opera
  • Internet Explorer
  • Safari
  • Microsoft Edge
• Blocking all cookies will have a negative impact upon the usability of many websites
• If you block cookies, you will not be able to use all the features on our website

• This website is owned and operated by Perfect Business Information Systems Ltd.
• We are registered in [England and Wales] under registration number 07933543, and our registered office is at 157B North Hyde Road Hayes UB3 4NS
• You can contact us:
  • By post
  • Using our website contact form;
  • By email, using the email address published on our website from time to time

• Our data protection officer's contact details are: Director of Perfect Business Information Systems Ltd